Location: Europe

Organization Type: Private

Employees: 51-200

Dedicated IT Staff: 3

Needs And Requirements:

As a pivotal player in the distribution sector, this company faced significant cyber risks but lacked clear insights into their security posture due to missing penetration tests. There was also a pressing need for robust incident response and recovery plans to protect against potential threats.

Main Challenges:

  • Incident Response Weaknesses: The existing incident response and recovery frameworks were inadequate, leaving the company vulnerable to potential cyberattacks.
  • Security Posture Uncertainties: Without comprehensive penetration testing, the true extent of their security vulnerabilities remained unknown, hindering effective risk management.

Solution:

  • Penetration Testing:
    • Hitachi Cyber conducted a series of grey-box and white-box penetration tests, including external, internal, and WiFi evaluations. These tests helped identify and prioritize vulnerabilities based on their severity and potential impact on the business. A retest was conducted to confirm that all identified vulnerabilities were effectively patched.
  • Virtual CISO & Advisory Services:  
    • Hitachi Cyber offered Virtual CISO services to refine incident response strategies and ensure ongoing security management. This included the development of a comprehensive incident response plan, training for staff, and regular security audits. A thorough review of all security policies and procedures was also conducted to align with best practices and strengthen security governance.

Outcomes:

The comprehensive security enhancements led to a significantly improved security posture. The penetration tests reduced vulnerabilities and attack surfaces, providing a clear roadmap for addressing security issues. The company now enjoys faster incident resolution and recovery times, thanks to the robust incident response plan developed by the Virtual CISO. Improved access management and collaboration on security policies have also enhanced the overall security culture within the organization.

Next Steps:

The company plans to maintain a regimen of regular penetration testing and periodic reviews of access controls and permissions. Collaborative efforts with Hitachi Cyber for Virtual CISO services will continue, focusing on periodic enhancements and updates to the incident response plans to cope with evolving cyber threats.

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