Tailored Virtual CISO Services for a European Technology Innovator

Needs And Requirements:

This dynamic and innovative technology company required Virtual CISO & Advisory Services to address significant cybersecurity challenges. They aimed to optimize Security Operations Center (SOC) tasks and establish a robust governance framework in adherence to ISO 27001 standards. The client also needed the Virtual CISO to integrate fully with their cybersecurity team, ensuring collaboration, quality assurance, and task validation through regular meetings. 

In addition, the company sought support in developing operational policies and procedures to enhance its security posture. They also required expert assistance in preparing for and responding to ransomware attacks or other critical incidents to minimize potential business disruptions. 

Main Challenges:

Absence of Incident Response and Business Continuity Plans: The company lacked structured plans to manage and recover from security breaches, leaving them exposed to potential operational disruptions.

Unclear Cybersecurity Posture: Without a comprehensive understanding of their cybersecurity risks and vulnerabilities, the organization faced challenges in identifying and mitigating threats effectively.

Need for ISO 27001 Compliance: Achieving compliance with ISO 27001 was critical for meeting regulatory requirements and gaining customer confidence, but the company did not have the necessary resources or expertise to do so independently.

Limited Internal Cybersecurity Resources: With only one dedicated cybersecurity staff member, the organization required external support to comprehensively address its complex security needs.

Solution:

Hitachi Cyber delivered a customized Virtual CISO & Advisory Services solution to address these challenges and requirements.

1. Comprehensive Cyber Risk Assessment: Hitachi Cyber collaborated with the client to thoroughly assess their cybersecurity framework, focusing on detailed analysis of risks, threats, and vulnerabilities. This process included refining detection criteria and optimizing alerts for Managed Security Services, improving the identification of potential threats. 

1. Development of Incident Response and Business Continuity Plans: To enhance resilience, Hitachi Cyber created tailored Cyber Incident Response, Business Continuity, and Crisis Management Plans. These frameworks were seamlessly integrated into the client’s operations, reducing potential downtime and improving incident preparedness. 

1. Alignment with ISO 27001 Standards: Hitachi Cyber structured and documented missing security and operational policies, ensuring compliance with ISO 27001 standards. This initiative established consistency in governance practices and improved operational efficiency. 

1. Collaborative Progress Validation: Regular meetings were held with the client’s cybersecurity team to validate tasks, review deliverables, and maintain a high standard of quality. This ensured effective collaboration and successful implementation of all initiatives. 

Outcomes:

As a result of this collaboration, the client achieved ISO 27001 compliance, ensuring robust cybersecurity governance and adherence to industry standards. They now have comprehensive Incident Response and Business Continuity Plans, equipping them to respond effectively to security incidents while minimizing operational disruption. The company gained a clear understanding of their cybersecurity posture, enabling proactive management of risks and threats. Additionally, the structured security and operational policies streamlined SOC tasks, improving overall efficiency and readiness.

Next Steps:

The company will continue its partnership with Hitachi Cyber, leveraging the Virtual CISO to monitor and enhance their cybersecurity governance over time. This collaboration ensures continuous improvement, adaptation to evolving regulatory and threat landscapes, and access to specialized expertise tailored to their unique needs. By maintaining this relationship, the client is positioned to stay ahead of cybersecurity challenges and sustain a strong, resilient security posture in the future.