Enhancing Security Resilience for a North American Manufacturing Company

Needs And Requirements:

This leading North American manufacturing corporation acknowledged the escalating risk of cybercrime within their operations. Operating multiple facilities and logistics networks spanning three continents, and heavily reliant on Cloud services, Information Technology (IT) systems, and Operational Technology (OT), the organization found itself exposed to potential threats of espionage, system disruption, and manipulation of financial transactions.

Main Challenges:

• External Cyber Risks: The company faced threats from external entities that exploited digital interfaces, including remote employee access and management portals.
• Sensitive Data Exposure: There was a risk that hackers could access and control sensitive network data such as credit card information, customer details, and transaction data, which could lead to operational disruptions and financial losses.
• Continuous Security Evaluation: The company had a need for a thorough assessment of security across IT, OT, and Internet of Things (IoT) sectors within the manufacturing domain.

Solution:

• Penetration Testing: Hitachi Cyber conducted both black-box and white-box penetration testing to evaluate the security of internet-facing servers, devices, and internal networks. These tests employed advanced techniques to identify vulnerabilities from potential external and internal cyber-attacks, providing a comprehensive view of the organization’s security posture.
• Vulnerability Management and Assessment: A detailed evaluation of vulnerabilities in domains and sub-domains was carried out. This assessment included identifying service exposures, software versions, and potential security flaws, enabling targeted remediation efforts to strengthen the organization’s defenses.
• Cyber Resilience & Incident Response: Hitachi Cyber conducted simulated hacker attacks across OT and IT environments to pinpoint sensitive data exposures and potential points of compromise. Based on these simulations, a robust incident response strategy tailored to the client’s specific operational environment was developed, ensuring swift and effective response to security incidents.
• 24/7 Managed Security Services: Leveraging Hitachi Cyber’s state-of-the-art Security Operations Centers (SOCs) and a team of expert analysts, continuous monitoring of the company’s digital footprint was implemented. This proactive approach encompassed monitoring public DNS records, corporate email addresses, social media exposures, and other digital assets, ensuring around-the-clock surveillance. In the event of a security incident, Hitachi Cyber’s SOC analysts would swiftly respond, mitigating the threat and minimizing its impact on the organization’s operations.

Outcomes:

The comprehensive cybersecurity enhancements facilitated by Hitachi Cyber significantly bolstered the client’s defensive mechanisms against cyber threats. Penetration tests and vulnerability assessments provided crucial insights into potential risks, enabling proactive vulnerability remediation. Additionally, 24/7 Managed Detection and Response Services ensured continuous surveillance and rapid response capabilities, protecting against real-time threats. These efforts safeguarded sensitive data, minimized operational disruptions, and potential financial losses, strengthening the company’s resilience and operational integrity.

Next Steps:

The company plans to continue its partnership with Hitachi Cyber, focusing on periodic updates and refinements to the cybersecurity strategy. This will include incorporating the latest technological advancements and threat intelligence. Advanced training programs will elevate cybersecurity awareness and skills among employees, enhancing the overall security culture. Through strategic initiatives, Hitachi Cyber will assist the company in maintaining a dynamic and responsive security posture to counter evolving cyber threats and safeguard critical business operations.