Safeguarding Energy Infrastructure: 24/7 Managed Security Services for a European Provider

Needs And Requirements:

As a leading European energy provider, the organization faced heightened cybersecurity risks due to regional political instability. Alongside political tensions, they navigated the challenges of protecting critical infrastructure and maintaining regulatory compliance in a rapidly evolving digital landscape. They sought a service provider with extensive cybersecurity expertise and industry-specific insight to effectively detect and respond to sophisticated cyber threats targeting energy infrastructure. Comprehensive 24/7 Managed Security Services were essential to fortify their security framework and safeguard against evolving threats.

Main Challenges:

• Increased Target for Cyber Attacks: The energy sector, particularly utilities, faced escalating cyber threats aimed at disrupting essential services, exacerbated by political instability in EU regions.
• Lack of Specialized Knowledge: Both service providers and security firms often lacked industry-specific expertise required to combat cyber threats effectively.
• Resource Constraints: Individual units within the utility supply chain struggled to equip themselves with the necessary tools, processes, and skilled personnel to counteract the growing cyber threat landscape.
• Effective Detection and Response: There was a critical need for service providers capable of combining deep cyber threat intelligence with specific utility industry knowledge to ensure early threat detection and timely, effective responses.

Solution:

• 24/7 Managed Security Services: Hitachi Cyber implemented a bespoke Managed Detection and Response (MDR) service for the client, carried out in its Security Operation Centers (SOC). This service provides continuous monitoring and surveillance of the client’s systems, leveraging advanced threat detection technologies to identify and respond to suspicious activities in real-time. The SOC are staffed by expert analysts who are equipped with the skills and tools necessary to oversee these operations. The MDR solution was meticulously tailored to the client’s unique environment, incorporating insights specific to the client’s industry and threat intelligence. This ensured proactive threat detection and rapid response, providing robust and effective cybersecurity solutions.

Outcomes:

The implementation of tailored 24/7 Managed Security Services significantly bolstered the organization’s cybersecurity posture. Continuous monitoring and specialized incident response capabilities not only mitigated cyber risks but also enhanced customer confidence. By meeting regulatory standards and security requirements, the service provider established itself as a trusted vendor, offering robust security solutions against both digital and physical threats.

Next Steps:

Hitachi Cyber remains committed to providing continuous 24/7 monitoring, ensuring comprehensive oversight and rapid response capabilities. As the client’s operations expand, monitoring services will extend to additional regions as necessary. This strategic expansion enables seamless integration of security measures across all operational territories, maintaining a uniform level of protection irrespective of geographical boundaries.