Securing Compliance for a Telecommunications Provider in Europe

Needs And Requirements:

This prominent European telecommunications provider had previously conducted an ISO27001 assessment, revealing a need for a structured approach to achieving ISO27001 certification. The organization valued robust security measures but lacked a comprehensive incident response and recovery plan. Their immediate requirement was to enhance regulatory compliance and cybersecurity management within their in-house operations.

Main Challenges:

• Compliance with Regulatory Requirements: The company was required to adhere to stringent ISO27001 standards to maintain compliance and a competitive advantage.
• Lack of Robust Incident Response and Recovery Plans: Despite awareness initiatives, the absence of a structured incident response plan could delay critical reactions to cybersecurity incidents.

Solution:

• Governance, Risk and Compliance Services: Hitachi Cyber developed and implemented a structured Compliance Framework tailored specifically to the telecommunications sector. This framework focuses on aligning company policies and operations with ISO27001 standards, ensuring comprehensive compliance. Additionally, Hitachi Cyber formulated detailed incident response and recovery protocols, enhancing the company’s ability to minimize damages from cybersecurity threats and expedite the recovery process.

Outcomes:

Through the collaboration with Hitachi Cyber, the telecommunications provider met all ISO27001 requirements, thereby aligning with industry standards and regulations. The establishment of a structured compliance framework and the enhancement of incident response capabilities significantly bolstered their cybersecurity posture. This initiative not only secures compliance but also facilitates better collaboration on security policies and procedures.

Next Steps:

The Telecommunication company plans to continue its partnership with Hitachi Cyber for ongoing security audits and compliance checks. This commitment will ensure continuous improvement in their cybersecurity strategies and compliance with evolving regulations. Regular reviews and updates to security policies and procedures will be prioritized to maintain and enhance the robustness of their security framework.