Securing PCI DSS Compliance: Cybersecurity Enhancement for a North American Insurance Company

Needs And Requirements:

Following a merger, this insurance company needed to maintain and enhance its compliance with the latest version of the Payment Card Industry Data Security Standard (PCI DSS). The company faced the challenge of managing multiple credit card data flows, necessitating an inventory and reduction of these flows to minimize breach risks and ensure strict compliance.

Main Challenges:

• Complex Technological Infrastructure: The company operated a complex and interconnected IT infrastructure, increasing the difficulty of securing and managing data flows.
• Compliance Maintenance: Ensuring ongoing compliance with PCI DSS in a dynamic technological environment was challenging and required continuous oversight and updates.
• Data Security Risks: With numerous credit card data flows, the company faced heightened risks of data breaches, necessitating robust security measures to safeguard sensitive information.

Solution:

• Governance, Risk & Compliance Services: Hitachi Cyber spearheaded dedicated GRC activities to ensure PCI DSS compliance. They provided comprehensive guidance and support, navigating the complexities of compliance requirements and maintaining adherence to PCI DSS standards.
• Vulnerability Assessment & Management: Hitachi Cyber conducted a detailed gap analysis to identify vulnerabilities within the existing data flows and IT infrastructure. They utilized industry-standard frameworks such as MITRE ATT&CK and OWASP Security Testing Guide for thorough vulnerability assessments.
• Cyber Resilience & Incident Response: Hitachi Cyber developed a tailored remediation plan to address identified vulnerabilities and enhance incident response capabilities. They also offered advisory services during the execution of the remediation plan, ensuring timely and effective resolution of security incidents.

Outcomes:

The targeted compliance support effectively addressed the specific needs of the client, resulting in a defined and documented scope of compliance, successful gap analysis, and remediation plan execution. The pre-audit conducted post-remediation confirms the client’s enhanced compliance with PCI DSS, ensuring robust data security standards are met.

Next Steps:

To maintain and enhance its cybersecurity posture, Hitachi Cyber will implement regular security training and awareness programs, ongoing vulnerability assessments, penetration testing, and continuous updates to security policies and procedures. These steps will ensure that the company remains compliant with PCI DSS and secures its critical data against emerging threats.