Industry: Financial Services
Service: Professional Services
Location: Caribbean
Organization Type: Private
Employees: 1,001-5,000
Dedicated IT Staff: 8 - 10
Needs And Requirements:
This prominent financial institution in the Caribbean previously engaged with Hitachi Cyber for 24/7 Managed Detection and Response services, which primarily focused on log security monitoring of existing security controls. With the evolving threat landscape, the client recognized the need to enhance their service to include not only AI-based detection capabilities but also comprehensive response functionalities. Additionally, there was a need to integrate Cyber Threat Intelligence to provide insights into emerging threats and vulnerabilities.
Main Challenges:
- Evolving Threat Landscape: The bank faced a dynamic threat environment that challenged existing security measures.
- Increased Attack Surface: New services at the bank expanded the attack surface, complicating security management.
- Resource Limitations: The bank’s resources struggled to effectively manage growing security technology controls.
- Detection and Response to Zero-Day Attacks: There was a critical need to improve the bank’s capability to detect and respond to zero-day attacks promptly.
Solution:
- 24/7 Managed Detection & Response: Hitachi Cyber significantly upgraded the bank’s Managed Detection and Response (MDR) capabilities by incorporating enhanced Network Detection and Response (NDR) and Endpoint Detection and Response (EDR) services. This comprehensive upgrade involved deploying advanced detection technologies and methodologies to monitor, analyze, and respond to anomalies and threats more effectively. Through continuous, real-time surveillance and sophisticated analytics, these services proactively identify and prioritize potential threats, thereby fortifying the bank’s defensive measures against cyber attacks.
- Cyber Threat Intelligence: To align with the bank’s specific security needs, Hitachi Cyber provided its cyber threat intelligence services, providing detailed and actionable intelligence reports. These reports are tailored to the bank’s evolving threat landscape, offering insights into potential security threats and vulnerabilities. By analyzing trends and patterns, the bank gains a comprehensive understanding of its security environment, enabling better preparedness against cyber attacks.
Outcomes:
The strategic enhancements implemented by Hitachi Cyber have significantly bolstered the bank’s resilience against unknown cyber threats, enhancing its capacity for effective and timely responses. With the advanced 24/7 managed detection and response services in place, the bank now benefits from improved visibility across all operational geographies, strengthening its cybersecurity framework. These improvements not only secure critical data and assets but also reinforce the trust of its customers and stakeholders, ensuring a robust defense against evolving cyber threats.
Next Steps:
Looking ahead, Hitachi Cyber will continue to enhance the bank’s ability to monitor and manage its expanding IT infrastructure, with a particular focus on integrating and securing newly adopted cloud assets. This ongoing expansion of visibility and control will equip the bank to address emerging cybersecurity challenges proactively. By continually adapting to the changing landscape and implementing the latest cybersecurity technologies and practices, Hitachi Cyber aims to ensure that the bank remains well-protected and ahead of potential threats, maintaining its reputation as a secure and trusted financial institution.