Industry: Financial Services
Service: Professional Services
Location: Caribbean
Organization Type: Private
Employees: 201-500
Dedicated IT Staff: 8
Needs And Requirements:
A financial institution sought to assess the security of several critical digital services as part of its broader efforts to protect customer data and maintain trust in its online offerings.
With a digital ecosystem built around multiple web-based solutions—including internal tools, customer portals, and mobile services—the organization aimed to proactively identify vulnerabilities before they could be exploited.
Main Challenges:
Evolving Regulatory Demands: Operating in a highly regulated industry, the organization faced increasing pressure to meet evolving cybersecurity standards—highlighting the need for better visibility into the state of its digital defenses.
Security Assurance Across Multiple Platforms: With several interconnected services supporting both day-to-day operations and customer interactions, the institution needed to ensure each component could withstand modern threats and continue to deliver secure and reliable service.
Solution:
Penetration Testing: To uncover potential security gaps, the organization partnered with Hitachi Cyber to conduct a structured penetration test on its administration portal, mobile banking site, and mobile wallet application.
Following the OWASP Web Security Testing Guide (WSTG), the assessment combined automated tools with hands-on testing techniques. This approach allowed for a realistic simulation of modern attack scenarios, focusing on areas such as authentication, access control, and data protection.
A retest was scheduled within three months to confirm that identified issues had been resolved and that overall security had improved.
Outcomes:
The assessment provided the organization with valuable insights into the security posture of its core banking applications. Previously unrecognized vulnerabilities were identified, giving the institution a clear path toward improving both technical safeguards and overall risk management.
By addressing these issues and validating fixes during the scheduled retest, the organization strengthened its ability to protect sensitive financial data and meet internal and external security expectations. The findings also laid the groundwork for more informed decision-making around future cybersecurity investments.
Next Steps:
As cybersecurity threats continue to evolve, especially within the financial sector, many institutions are recognizing the value of ongoing assessments to maintain a strong and compliant security posture.
Regular penetration testing is a key part of this approach —helping organizations stay ahead of risks, demonstrate due diligence, and strengthen trust in their digital services. Within this initial project completed, the organization is now better positioned to make informed decisions about its long-term security strategy. Hitachi Cyber remains available to support any future needs as the organization continues to enhance its cybersecurity maturity.
